Americans with Disabilities Act Information

In accordance with the requirements of Title II of the Americans with Disabilities Act of 1990 (“ADA”), the City of Hickory Hills will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment:
The City of Hickory Hills does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication:
The City of Hickory Hills will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City of Hickory Hills’s programs, services, and activities.

Modifications to Policies and Procedures:
The City of Hickory Hills will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Hickory Hills should contact the office of the ADA Coordinator as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City of Hickory Hills to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of the City of Hickory Hills is not accessible to persons with disabilities should be directed as noted below:

ADA Coordinator
City of Hickory Hills
8652 W. 95^th St., Hickory Hills, IL 60457
Office Phone (708) 598-4800
ADA-Coordinator@hickoryhillsil.org

 

The City of Hickory Hills will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy.

Grievance Procedure Under The ADA

This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”).  It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Hickory Hills.  The City’s Employee Policy Manual governs employment-related complaints of disability discrimination.

The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem.  Alternative means of filing complaints, such as personal interviews or a video or audio recording of the complaint, will be made available for persons with disabilities upon request.

The complaint should be submitted by the grievant and/or their designee as soon as possible but no later than 60 calendar days after the alleged violation to:

ADA Coordinator
City of Hickory Hills
8652 W. 95^th St., Hickory Hills, IL 60457
Office Phone (708) 598-4800
ADA-Coordinator@hickoryhillsil.org

Within 15 calendar days after receipt of the complaint, the ADA Coordinator or their designee will meet with the complainant to discuss the complaint and the possible resolutions.  Within 15 calendar days of the meeting, the ADA coordinator or their designee will respond in writing, and where appropriate, in a format accessible to the complainant.  The response will explain the position of the City of Hickory Hills and offer options for substantive resolution of the complaint.

If the response by the ADA Coordinator or their designee does not satisfactorily resolve the issue, the complainant and/or his/her designee may appeal the decision within 15 calendar days after receipt of the response to the Mayor or their designee.

Within 15 calendar days after receipt of the appeal, the Mayor or their designee will meet with the complainant to discuss the complaint and possible resolutions.  Within 15 calendar days after the meeting, the Mayor or their designee will respond in writing, and, where appropriate, in a format accessible to the complainant, with a final resolution of the complaint.

All written complaints received by the ADA Coordinator or their designee, appeals to the Mayor or their designee, and responses from these two offices will be retained by the City of Hickory Hills for at least three years.